Cookie Notice

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-connected device when you visit a website or use an online service. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies serve various functions, such as allowing you to navigate between pages efficiently, remembering your preferences, improving your user experience, and helping us understand how our Service is used.

First-party cookies: These cookies are set directly by Mundus AI when you use our Service.

Third-party cookies: These cookies are set by a domain other than Mundus AI. This occurs when our Service incorporates elements from other services, such as embedded content providers or essential functional integrations (like the Adobe Express editor).

Session cookies: These cookies expire when you close your web browser. They are used to link your actions during a single browser session.

Persistent cookies: These cookies remain on your device for a set period specified in the cookie, or until you delete them manually. They are activated each time you visit the Service that created the cookie.

We use cookies for several essential purposes, including:

• Authentication: To log you into the Service securely and maintain your session.
• Security: To protect your account and our Service from fraudulent activity and security threats, such as Cross-Site Request Forgery (CSRF).
• Preferences: To remember your settings and preferences (e.g., interface choices like dark mode) so you don't have to re-enter them each time you visit.
• Functionality: To enable specific features of the Service, including integrations with third-party tools necessary for the platform's operation (e.g., Adobe Express).
• Performance and Analytics: To understand how users interact with our Service, identify areas for improvement, monitor performance, and gather usage statistics.
• Service Stability: To manage technical aspects like API rate limiting, ensuring fair usage and platform availability.

We categorise the cookies used on our Service as follows:

• Strictly Necessary Cookies: These cookies are essential for the operation of our Service and cannot be disabled in our systems. They are usually set in response to actions taken by you which amount to a request for services, such as logging in, setting your privacy preferences, or utilising core platform features. Without these cookies, the Service cannot function correctly.
• Analytics Cookies: These cookies allow us to collect information about how visitors use our Service, such as which features are most popular, how users navigate the platform, and if they encounter errors. We use this information, often in an aggregated and anonymised form, to improve the Service.
• Preference (Functional) Cookies: These cookies enable the Service to remember choices you make (such as UI settings) and provide enhanced, more personalised features.
• Third-Party Cookies: Some functionalities within our Service rely on third-party providers who may set their own cookies on your device via our Service. This currently includes cookies necessary for the Adobe Express integration. These cookies are governed by the privacy policies of the respective third parties.

The following table lists the main cookies used by Mundus AI and our third-party partners:

Note: The exact names and number of cookies, particularly third-party ones, may change over time as services are updated. We strive to keep this information reasonably current.

In addition to cookies, we may use similar technologies like web beacons (also known as pixel tags or clear GIFs) or local storage, particularly in connection with our analytics provider (PostHog) or within email communications (to track engagement). These technologies may collect data for similar purposes as cookies, such as understanding user interaction and improving our Service. Where consent is required for the use of such technologies, it will be managed through our consent mechanisms alongside cookies.

When you first visit our Service, you will be presented with a cookie banner requesting your consent for the use of non-essential cookies (Analytics and Preference cookies). Strictly Necessary cookies do not require your consent as they are essential for the Service to function.

Cookie Preference Centre: You can change your cookie preferences at any time (except for Strictly Necessary cookies) after your initial choice by accessing our Cookie Preference Centre. This allows you to withdraw or modify your consent for different cookie categories.

Browser Settings: Most web browsers allow some control over most cookies through the browser settings. You can configure your browser to block cookies, alert you when cookies are being set, or delete cookies that have already been set. Please note that if you block or delete Strictly Necessary cookies, parts or all of our Service may become inaccessible or not function correctly. Find out how to manage cookies on popular browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Apple Safari

Do Not Track: As indicated in your cookie preferences, our Service respects "Do Not Track" (DNT) signals from browsers concerning Analytics cookies. If your browser sends a DNT signal, our analytics tools (PostHog) will be configured not to track your activity.

Please be aware that third-party cookies (like those from Adobe) are subject to the cookie and privacy policies of the third-party providers. We do not control the setting or management of these cookies directly once the integration is active. For more information on Adobe's practices, please review the Adobe Privacy Policy. We only utilise third-party integrations that are necessary for providing core functionality within the Mundus AI platform. We do not permit third-party advertising networks to set cookies through our Service to track you for targeted advertising elsewhere.

Any personal data collected through cookies is processed in accordance with our Privacy Policy. This includes information on data security, your rights under data protection law (including the UK GDPR and Data Protection Act 2018), and details regarding any potential international transfers of data that may occur through our use of third-party service providers (such as Adobe, PostHog, Upstash) whose servers may be located outside the United Kingdom or European Economic Area.

We may update this Cookie Notice from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this notice periodically to stay informed about our use of cookies. The "Effective Date" at the top indicates when this notice was last revised.

If you have any questions or concerns about our use of cookies or this Cookie Notice, please contact our Data Protection team at: privacy@mundusai.co.uk